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OSC: On-Site Consultation, Design, & Proposal Meetings
Step 7 in Our Process: Once we've reviewed your photos, offered a ballpark, and agreed on a Target Renovation Budget... What's Next?
Friday, May 1, 2020
Drew Cope checking out a customer's attic during an on-site consultation

That's a great question and we're glad you asked!   

The next step is an on-site visit where a member of our field staff will come out to do the work writing up a detailed scope of work, taking measurements along with any additional photos we need, discussing design elements and your preferences and collecting any additional information we need in order to properly price materials and quote the labor required to complete your project.  If you are having any pressing problems, we may attempt to apply a temporary patch, until we can sign an agreement and schedule our crew to make a proper repair. 

Upon returning to the office, our field staff will work together with our office team to secure material quotes from our suppliers (subject to fluctuations due to Covid-19 shutdowns).   Once we have completed your Home Improvement, Renovation, Remodel, or Repair quote, our team will prepare a formal proposal, or a Home Improvement Agreement in compliance with PA Consumer Protection law and email that over to you.

We typically charge a proposal fee, in-line with the estimated amount of time required to do the above work to prepare our proposal for your project... These fees range anywhere from $125 to $495 depending on the scope of work.   We do accept proposal fee payments online through our Secure Payment Portal.   

We are typically about 7 to 10 days out in scheduling these on-site visits in the spring, summer and fall seasons.  Upon submitting your payment, please contact our staff and share your general availability for the following 7 to 10 business days.

Depending on how responsive our suppliers are, we typically have a formal proposal, or a home improvement agreement back to you within 14 to 21 days.   We'll ask you to sign that, and return it with a 1/3rd deposit so that we can order the materials for your project and schedule the work.   

 

If you send that back to us within 30 days, we credit the proposal fee towards the project. If not, we use that offset some of the payroll expense associated with work involved in coming out to gather measurements, price materials, etc.

With the exception of the proposal fee, which can be paid online... we prefer deposits and payments by check. There is a 4% card processing fee, which will need to be added to any large project deposits and balances paid online.
 
There are some instances where rather than a Proposal Fee, we will charge a non-refundable Consultation or Design Fee for the expertise our team will be providing, and this is generally not credited towards any project quote we may provide.   We explain this in our article titled "Do you give Free Estimates?"

COPE is not the cheapest contractor in our area. However, Cope is one of the most reputable providers of home improvement services here in Southern Chester County, PA. It would be our pleasure to serve as your guide on this journey.   If you have any questions about our process, please give our dedicated office staff a call, weekdays 9:30 AM to 2 PM, eastern time at 484-748-0008, option 2, ext 2.  
 

OUR PROCESS

Step 1: Decide you want to improve your home.
Step 2: Search for a Contractor or learn about us from friends and neighbors or on social media.
Step 3: Read our reviews on Facebook and Google Maps
Step 4: Contact us on Facebook Messenger or call 484-748-0008, option 2, ext 2
Step 5: VES: Virtual Estimate System, Ballparking your repair, renovation, addition or new construction project.
Step 6: TRB: Target Renovation Budget, dialing in on what features and finishes are most important
Step 7: OSC: On-Site Consultation, Design, or Proposal Meetings
Step 8: Formal Quote or Home Improvement Agreement
Step 9: Finish your due diligence in screening us...
Step 10: Signed agreement and Deposit
Step 11: Scheduling the work
Step 12: Preparing for your renovation
Step 13: What to expect during your remodel
Step 14: The Big Reveal

 

What type of work does COPE provide? Our team is experienced in all manner of new home design and construction, additions, garages, renovations and remodels, along with all types of home repairs. We can assist you with Kitchens, Bathrooms, Finished Basements, New Construction, Custom Homes, Drywall, Plumbing, Electrical work, Windows, Doors, Siding, Roofing, Exteriors, mysterious water leaks and more... What Problem can we SOLVE for you?

We're your local team! When we're finished, you'll be proud to say, "It's not just done... It's #CopeBUILT!

COPE Construction and Renovation is a registered and insured Pennsylvania Home Improvement Contractor. PA88078. We look forward to serving you soon!